Policies & Procedures
After student has registered for lessons, student/parent must read The Key of Joy's Policies & Procedures and sign/date the document. By signing, you agree to the current Policies & Procedures as long as the student is enrolled in lessons with the instructor. Should a new version of the Policies & Procedures be made available, the instructor will provide a copy and indicate any changes made.
In-Person Lessons
Students are expected to have materials ready when the lesson begins. Lessons will take place in a clean, distraction free area. Lessons are 30-minute or 45-minute sessions, and student progress can be discussed before or after class begins should time allow. Please keep in mind the teacher is on a schedule and may have other lessons planned that day. Therefore, the teacher may not able to stay any longer than allotted time. You can reach out to the teacher via email or text during normal business hours.
Online Lessons
Students are responsible for attending virtual lessons on time and prepared, as if it were in person. Students must use a device capable of video call in order to sign up for online lessons. Lessons are 30-minute or 45-minute sessions, and student progress can be discussed before or after class begins should time allow. Students should check connection prior to lesson. If a lesson is unable to proceed due to connectivity issues, the lesson will be rescheduled once. Should the issue persist following a reschedule, that lesson will be considered cancelled.
Practice and Assignments
Beginner Piano students are expected to practice daily on an in-tune acoustic piano or 49 key, 61 key or full-sized (88 keys) Keyboard. Students will utilize a personal notebook and the app Tunekey to keep a record of assignments and to track their progress.
Materials
Students are recommended to keep all materials near their practice area to avoid losing or damaging them. Students are responsible for purchasing required music books, as well as optional study materials should they need extra reinforcement. Most materials can be found on Amazon; the teacher will send direct links to Parents/Guardians for purchase if necessary. Students are expected have all required materials by start of their third lesson, or remaining sessions will be cancelled until the required materials are obtained.
Performance
Students are encouraged to participate in the Spring Family & Friends Recital. Additional Recital opportunities will be available, and the teacher will help prepare students for such events as needed.
Calendar
Tuition rates are determined based on a calendar of 45 weekly private lessons. There will be no classes the week of Thanksgiving, the week of Christmas and the week after Christmas, and three flex weeks during the summer. Students will also receive a list of Holidays and other closures when no lessons will be held.
Missed Lessons
Due to the teacher's limited availability, rescheduling lessons cannot be guaranteed. However, if an absence arises due to unforeseen situations such as an accident, sickness, family emergency, or unsafe weather conditions and if the student indicates a desire for a makeup lesson, the teacher will make an effort to reschedule the lesson. If the teacher must miss a lesson, it will be rescheduled promptly. Please be courteous to the teacher and fellow students by notifying the teacher at least 24 hours in advance regarding any known upcoming absences.
Tuition and Payment
Tuition is divided based on 4 week, 6 week, and 8 week bundled lessons. Tuition must be paid directly through the website before lessons can commence. Once tuition is paid, there are no refunds for missed lessons. The teacher reserves the right to raise fees at the beginning of each calendar year (in January).
Summer Months
During the summer months (May through August), all Piano students are expected to continue taking lessons. Songwriting and Ear Training students have the option of continuing with lessons or taking a break during summer months. The teacher feels strongly about the value of continuing Piano students' musical education throughout the summer months, but the teacher's livelihood depends upon regular income throughout the summer months because the tuition rate has been determined based on a 12-month calendar. For these reasons, if a student does not continue lessons throughout the summer, the student unfortunately cannot be guaranteed a spot in the schedule especially if there is a waiting list.
Discontinuing Lessons
Every student will stop taking lessons at some point, for any number of reasons. Ideally, this decision is made after plenty of discussion between the teacher, parent/guardian, and student so that lessons can end on a positive note. For this reason, the teacher requests 30-day notice prior to discontinuing lessons. However, the teacher respects the student's right to end lessons at any time. Please note: The teacher retains discretion to dismiss students at any time if they have unpaid tuition, no materials, an excessive amount of absences/reschedules, or if they show lack of improvement due to disinterest. Students may also be dismissed for any repetitive unfavorable behavior during lessons.
Parent/Guardian Participation
Parents/Guardians are encouraged to be supportive and active participants in practice at home. Parents are encouraged to attend and observe lessons at least once every 4 weeks.
Communication
Students will receive email newsletters at least once a month. Students can communicate with teacher at any time via text, email or phone call; the best way to contact the teacher is via text message. The teacher welcomes correspondence from students during the week if they have questions regarding assignments or other matters.